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HA1 - Hospodářská angličtina 1

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Vyučující: Mgr. Dita Gálová

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sation an expression from the list. Use each expression only once.Getting throughSwitchboard Portillo Mouldings. ?Marina Good morning. to Alan Blake please?Switchboard Just a moment. to his department.Hannah Customer Services.Marina Hello. , please?Hannah he's in a meeting.Marina I see. ?Hannah Yes of course.Marina Could you ask him as soon as possible? My name's Marina Prodi.Hannah that for me?Marina Sure, P-R-O-D-I. my number.Hannah OK, he gets your message.Read these two telephone calls.1A Hello, AGM Finance. Jana speaking. Can I help you?B Hello. Can I speak to Tomas Jelinek, please?A Who's calling, please?B This is Anna Lee.A Just a moment... I'm sorry, the line is busy. Do you want to hold on or call back later?B Can I leave a message?A Of course.B Can you ask him to call me on 0121 334 8798?A OK. 0121 334 8798.B That's right. Can you say I need to speak to him urgently?A I'll give him the message.B Thanks. Goodbye.2A Ikon Technology.B Good morning. This is Paul Danielsson from Stockholm. Can I speak to Jo Stein, please?A I'm sorry, she's not in the office today. Can I take a message?B Yes. I need to speak to her about our meeting. Can you ask her to call me as soon as possible?A Yes, of course. Can I have your number?B Yes, it's 0046 8 5678 6769.A So, that's 0046 8 5678 6769.B Yes, and let me give you my mobile number. It's 07990 202022.A OK, Mr Danielsson, I'll give her the message.B Thank you.A You're welcome. Goodbye.19Look at these phrases from the two phone calls. Decide if the person is answering or making the call.... speaking. Can I help you? Answer: a. making the callb. answering the call20Who's calling, please?Answer: a. making the callb. answering the phone21This is ... from ...Answer: a. making the call b. answering the call22Can I leave a message?Answer: a. making the call b. answering the call23I'm sorry, the line is busy.Answer: a. making the callb. answering the call24Can I have your number?Answer: a. making the callb. answering the call25Can I speak to ..., please?Answer: a. making the call b. answering the call26Just a moment, please.Answer: a. making the callb. answering the call27Do you want to hold on, or call back later?Answer: a. making the callb. answering the call28Can you ask him to call me back?Answer: a. making the call b. answering the call29Can I take a message?Answer: a. making a callb. answering the call30Can you ask him...?Answer: a. making the call b. answering the call

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Vloženo: 2.10.2009

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Skupina předmětu HA1 - Hospodářská angličtina 1
Reference vyučujících předmětu HA1 - Hospodářská angličtina 1
Reference vyučujícího Mgr. Dita Gálová

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